Reference

Terms & Conditions for dona303 Accounts

Our Terms & Conditions explain how your dona303 account, wallet activity and lobby access work from the first phone verification onward.

Account rulesWallet checksPolicy contact

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What Our Terms Cover Before Access

dona303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions set the agreement between you and us when you create, use or close a dona303 account. You must provide accurate account details, keep your login credentials private and complete phone verification before account access is enabled. One account should be used for

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your own activity; we may pause access when details conflict, a device pattern needs checking or a transaction does not match the account holder. Wallet activity through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account is handled under the same account rules, including checks
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before a withdrawal is released. We may update these terms when our process or local requirements change, with the current wording shown on this page. Access is available where local law permits, including for you in Medan, and you remain responsible for checking that use is
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allowed where you are located.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Get Clear Answers About Your Terms

A clear contact path helps when a Terms & Conditions question affects login, identity checks or a wallet record.

DATA AND ACCESS

How We Apply These Account Rules

We apply the Terms & Conditions to practical account events rather than treating them as a hidden page.

Account data

We use the details you provide, including your phone number and account identifiers, to operate access and apply these Terms & Conditions. Keep them current so a verification request or wallet status check can be matched to you without an avoidable account pause.

Cookies

Cookies and similar browser records can help maintain your signed-in path and remember essential account settings. You can adjust browser controls, but disabling required cookies may interrupt login, phone verification or the display of the policy wording connected with your account.

Login security

Your password, phone and verification codes belong to you. Do not pass them to another person or save them in a shared device. If you suspect access by someone else, contact us through live chat so we can place the account behind an additional check.

Transaction records

We retain account and transaction records for the period needed to operate the service, resolve disputes and apply these Terms & Conditions. A DANA, QRIS or bank transfer receipt may be requested when the account record and payment status do not match.

Policy updates

When these terms change, we publish the revised wording on this page and may require you to acknowledge it before continued account access. The date shown with the current text helps you identify which Terms & Conditions applied when you used the account.

Change request

To request a correction, deletion or explanation about your account data, contact us from the registered account and describe the request clearly. We may verify ownership first, then explain whether the request can be completed while transaction and policy duties remain open.

Answers Before You Open An Account

These Terms & Conditions questions cover the account decisions people usually make before access begins. We explain what you need to submit, how local wallet records fit the agreement, what happens when a check is required and where to ask for a correction. Read the full policy as well, because your use of dona303 means you accept the current wording where local law permits.

They cover account creation, phone verification, login security, wallet activity, withdrawal checks, permitted access, policy changes and account closure. They also explain how we handle data and cookies, how we contact you about a policy issue and what happens when local law affects access.

Yes, phone verification is an account step before access is enabled. It helps us connect your submitted details with the account holder and supports later checks involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Our Terms & Conditions expect one account for your own activity. Multiple accounts or conflicting identity details can lead to an account check or temporary pause while we confirm ownership. Contact live chat before creating another account if you cannot access the first one.

Before a withdrawal is released, we may compare the account holder details with the related transaction record and payment rail. Keep your receipt for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, and answer any verification request through the registered account.

You can use our live chat from 09:00 to 23:00 WIB every day. Include the clause or account event you mean, plus the date and registered phone number when relevant. Never send your password, wallet PIN or one-time verification code.

Yes, send a correction request while signed in or contact us from the registered phone route. Explain which detail is wrong and what it should say. We may verify account ownership first, especially when the requested change affects wallet records or a pending withdrawal.

They apply when you create, access or use the account, subject to the current wording shown on this page. If we publish an update, we may ask you to acknowledge it before continued access. Availability depends on local law and the place where you use the account.

Terms & Conditions for dona303 Accounts

Get Clear Answers About Your Terms

How We Apply These Account Rules

Account data

Cookies

Login security

Transaction records

Policy updates

Change request

Answers Before You Open An Account

01 What do dona303 Terms & Conditions cover?

02 Do I need phone verification under the Terms & Conditions?

03 Can I use more than one dona303 account?

04 How do the terms affect withdrawals?

05 Where can I ask about a Terms & Conditions clause?

06 Can I request a correction to my dona303 data?

07 When do these Terms & Conditions apply?

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