Reference

Privacy Policy for dona303 Accounts

The dona303 Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesAccess requests

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How Your Account Data Is Used

dona303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and protect your account, including contact details, login activity, device signals and phone verification status. Payment records may show a DANA, OVO, GoPay or QRIS reference so we can match a deposit or withdrawal request with the

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correct account. Bank transfer and virtual account records are handled for the same status checks. We use this information to detect unusual access, respond to account questions and keep an accurate activity history. Access depends on local law, and we only request details that have a
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clear account, payment or security purpose.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Get Privacy Policy Help Before Access

A clear contact route matters when you want to ask about the Privacy Policy, correct an account detail or check why a wallet record is linked…

DATA SAFETY CHECKS

What We Do With Your Privacy Choices

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Device signals

When you sign in through a phone or desktop browser, we may record device and session signals to identify unusual account access. These signals help us compare a new login with your normal account path; they do not give us access to unrelated files, messages or contacts on your device.

Cookies

Cookies can remember a selected language, session state or security preference so you do not repeat the same account step on every page. You can adjust cookie controls in your browser, although disabling some cookies may affect sign-in continuity or the way privacy choices are saved.

Phone checks

Phone verification is used before account access when we need to confirm that the person signing in controls the registered contact route. Keep your verification code private. We do not ask you to place that code in a support message, payment note or public form.

Payment matching

A wallet or bank reference lets us match a payment event with your account without treating the payment name alone as proof of ownership. For QRIS, DANA, OVO, GoPay, bank transfer and virtual account activity, we use the available status details to resolve the relevant account question.

Retention periods

We keep account, security and payment records for the period needed to operate the account, investigate disputes and meet applicable legal duties. The period can differ by record type. Ask support which category applies if you want a retention explanation or want to request deletion where local law permits.

Change requests

You can ask us to correct an inaccurate contact detail, explain a data use or review a deletion request through the account support path. We verify the requester first, record the decision and explain any part that must remain because of security, payment reconciliation or a legal requirement.

Privacy Policy Questions About dona303

These Privacy Policy answers address the account and payment questions we expect you to ask before opening access. They cover the records created by sign-in, phone verification, cookies and local payment references, including what you can request from support. If your situation is not listed, use the account contact route and describe the exact record or access step you want us to check.

The dona303 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security checks and how you can request access or correction.

It can include the payment reference, status and account-matching details needed to confirm a DANA or QRIS event. We use those records to investigate a deposit or withdrawal question, not to request your wallet password or one-time code. Share only the reference requested by support.

Device and session signals help us notice an unusual login and protect your account from access that does not match your normal path. They can be created on an Android phone, iPhone or desktop browser, but they do not provide access to unrelated files or contacts.

Contact support from the account connected with the detail you want changed and identify the field, such as a phone number or payment reference. We verify account ownership before making a correction, then explain the result. Where local law permits, you can also ask about deletion.

We retain different records for the period needed for account operation, security checks, payment matching, dispute handling and legal duties. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account record may therefore follow a different period from a cookie preference.

Yes. Ask support to explain the cookie categories connected with your account session and preferences. You can also change browser cookie controls yourself. Some settings may interrupt sign-in continuity or prevent the site from remembering a choice, so we explain the practical effect.

Yes, account access and eligibility depends on local law. We use the Privacy Policy to explain the data needed for an account and security checks, but it does not change the legal rules that apply in your location. Contact support if you need the applicable access path clarified.

Privacy Policy for dona303 Accounts

Get Privacy Policy Help Before Access

What We Do With Your Privacy Choices

Device signals

Cookies

Phone checks

Payment matching

Retention periods

Change requests

Privacy Policy Questions About dona303

01 What does the dona303 Privacy Policy cover?

02 Does Privacy Policy data include my DANA or QRIS details?

03 Why does dona303 record my device when I sign in?

04 How can I correct data in the Privacy Policy record?

05 How long does dona303 keep account and payment data?

06 Can I ask what cookies the Privacy Policy allows?

07 Does account access depend on local law?

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